Terms and Conditions

Last Updated: November 2025
Company Name: Carrve
Website: https://carrve.co
Contact: info@carrve.co

1. GENERAL INFORMATION

Welcome to Carrve. By accessing and placing an order with Carrve, you agree to the Terms and Conditions set forth below. Please read them carefully before using our website or making a purchase.
These Terms apply to all visitors, customers, and users of carrve.co.

2. PRODUCTS AND SERVICES

Carrve offers physical products, accessories, and custom van conversion services. All products and services are subject to availability and may be discontinued or modified at any time without notice. We make every effort to display accurate product information and images; however, slight variations may occur due to materials, customization, or monitor settings.

3. Orders and Payments

When you place an order, you agree that all information provided is accurate and complete.
Orders are not confirmed until payment has been processed successfully.
We accept payments through secure third-party payment processors. Carrve is not responsible for errors or delays caused by payment providers.

4. Pricing

Prices and availability are subject to change without notice. Any applicable sales taxes or shipping fees will be calculated and displayed at checkout.

5. Shipping and Delivery

We ship orders only within the United States.
Delivery times may vary depending on product availability, customization, and your shipping location.
Once shipped, Carrve is not responsible for delays caused by carriers, weather, or other factors beyond our control.
For full details, please see our Shipping Policy.

6. Returns and Refunds

We want you to be completely satisfied with your purchase.
If you are not happy with your order, please contact us at info@carrve.co and we’ll work to resolve the issue.
For full details, please review our Refund Policy.

7. Warranties and Product Satisfaction

Carrve stands behind the quality of our products and services.
If you receive a defective or incorrect item, contact us at info@carrve.co within a reasonable time after receiving your order.
We will do our best to make it right through repair, replacement, or other appropriate solutions.

8. Customer Reviews and Communications

After completing a purchase, you may receive a one-time email invitation to review your order and share feedback about your experience.
We may also send promotional newsletters and product updates to customers who have opted in to receive marketing communications.
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email footer.

9. Privacy and Data Use

We respect your privacy and are committed to protecting your personal information.
We use data to process orders, deliver products, improve services, and personalize your experience.
Our website uses cookies and tracking technologies, including Meta (Facebook) Pixel and Google Analytics, for advertising and analytics purposes.
For details, please review our Privacy Policy.

10. Intellectual Property

All content on this website — including text, images, designs, logos, and graphics — is owned by Carrve or its content suppliers and is protected by U.S. and international copyright laws.
You may not copy, distribute, or use our content for commercial purposes without written permission from Carrve.

11. Limitation of Liability

Carrve will not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount paid for the product or service giving rise to the claim.

12. Governing Law

These Terms and Conditions are governed by the laws of Washington State without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our website shall be resolved in the courts located in Washington state.

13. Changes to These Terms

Carrve reserves the right to modify or update these Terms at any time.
Changes will be posted on this page with an updated revision date. Continued use of our website constitutes acceptance of the revised Terms.